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Philip Jacob or a member of our team will call you at the number you provided. Please make sure you have access to a computer during this time.
JZ STUDIO WEDDING PHOTOGRAPHY
FREQUENTLY ASKED QUESTIONS
1. How long will it take to get my photos?
For photos, it takes 2-4 weeks after event. Video takes 3-6 weeks after the client deliver the music for video overlay.
2. What happens if you get sick or injured and can’t photograph me?
JZ Studio do not book more than one event in a day and have backup resource to cover in case of an emergency.
3. Do I get the copyright to my photos?
All our photos and video come with full copyright to the client for personal use.
4. What if I need to reschedule?
We will accommodate the new date. In case we can’t, we will refund the deposit.
5. How many photos will I get?
Each moment tells a story. Each wedding is unique. we capture memories your way. There is no limit. We capture unlimited photos.
6. “Do you instruct for posing? I’m kind of awkward/unphotogenic.”
Of course. My approach is informal and professional. I’ve shot hundreds of weddings done every which way, and I wholeheartedly believe there are a million ways to do a wedding right; The best way is the way that is authentic to you and all the little quirks that make your relationship unique. There’s nothing I love more than genuine moments with life and energy and laughter! Capturing the joy of the day and making sure you have a blast while we work together are the most important things to me.
7. Am I allowed to print the photos that you deliver to me?
100% yes, with no size or print restrictions either, no watermarks, no hassle
8. How much retouching do you do?
Every image you receive is individually edited for color, contrast, exposure and style. Some images occasionally require a little more finessing for temporary things like blemishes and pimples, but things like heavy facial retouching, wrinkle removal or body reshaping are not included with my standard wedding packages and are available for an additional fee.
9. Are you able to shoot at night or at dark situations?
Absolutely. If you look through my portfolio, you’ll find a wide variety of images shot in darkness or unusual lighting situations. Shooting in the dark opens up a litany of options for introducing my own lighting and getting to play around! On the flip side, using off camera lights in dark situations definitely requires a little bit of extra time to set up compared to shooting in beautiful natural light. I’d love to go into more depth about this conversation in person if you’re interested!
10. Do I own the copyright to my photos once you deliver them to me?
As the content creator, under US copyright law I am the copyright owner of the images. However, you have the freedom to share, print, scrapbook, and use your images for personal use however you see fit. I do not watermark my images.
11. How do I get my photos after?
Your photos will be delivered to you in an online gallery on my website, from the gallery you can print, view, and download high resolution files to your heart’s content. You have the option to password restrict your gallery or keep it openly viewable to make it easier for friends and family to view. If you purchase the optional flash drive, you will get all photos in flash drive.
12. Are you insured?
Yes, I am fully insured with both equipment insurance and liability insurance
13. Do you have backup equipment?
Yes, my regular set up is with 2 cameras and 2 lenses on my camera harness so I can switch cameras and lenses at a moment’s notice. I also own 4 additional backup cameras and many pro 7 lenses that cover a wide variety of focal lengths. For flash we use high end profoto brand flashes and strobes. Camera we use Nikon full frame cameras such as D5, D850. For video-shoot we use Canon pro camera C70 and more in that line.
14. What is your backup policy for photos?
I only shoot with cameras that have dual memory card slots, so the moment I take a photo it is instantly written to 2 memory cards. In the event of a memory card failure, I have a full back up, so no images are lost. Once images are brought back to my studio, they are downloaded to my computer, immediately backed up to my on-site backup hard drive as well as online cloud. That way I have an offsite backup in the event of a fire or theft.
15. Will you block my guests’ view on the wedding day?
I do my utmost at every wedding to be a photo-ninja and create as little disruption and distraction as possible for your guests. I’m never in the same spot for very long, which allows me to provide a wide variety of angles and perspectives and ensures that even if I happen to block a guest’s view for 30 seconds, I will not block or impede their experience for any extended period of time. I always check in with my couples to find out their preferences and priorities; Some couples want me to be an invisible fly on the wall, and some want me to get as close as possible for important moments. It’s up to you!
16. What do you charge for travel?
Because I love travelling and shooting in new places, I aim to make bringing me to wherever you’re going as accessible as possible. This means I don’t charge you for my travel time, just my direct travel expenses like gas, food, airfare, accommodations etc. if the location is more than 30 miles from zip code 60060. Every location is different and travel expenses can vary throughout the year, so contact me for more details.
17. What forms of payment do you accept?
I try to make it easy, so I can accept cash, cheques, venmo, zelle (preferred).
18. What's your payment structure?
A 10% deposit (or the amount mentioned in the quote) is due at the time of booking. Remaining balance from your package is due two days before the wedding date. If the payment structure is the only barrier between you and incredible photos, drop me a line and we may be able to work out a payment structure that works for you.
19. What do you wear to a wedding?
My aim at every wedding is to blend in as if I were a wedding guest. This typically means dress pants, leather shoes and a collared shirt - never jeans or a t-shirt. I check in with every couple to see how formal their wedding attire expectation is and make sure to match that while still wearing practical enough clothing that it doesn’t impede me from doing my job.
20. Do you shoot formal and family photos too?
Definitely. If you take a look through my full client galleries you will see family photos at every wedding. While these don’t tend to be the most creative or unique images that typically fill a wedding portfolio, they’re a central and important part of a wedding day and I make sure to photograph every grouping that is important to you. For some couples this means a half dozen groupings, for others it could mean 50, whatever the number is for you I’ll be sure to accommodate that when we schedule your day together.
21. Are your packages taxed?
Tax and insurance included in the price.
22. What is your cancellation policy?
Cancellations are a tough situation that nobody wants to encounter. If cancellation or reschedule is because of covid-19, we will refund the deposit 100%. For other reasons the deposit will not be refunded.
23. Do you deliver black and white photos?
A small portion of the images I deliver (typically less than 5%) are black and white where I feel it better suits the image, but the vast majority of images I deliver will be in color.
24. Who will be my photo and videographer.
Jacob and Leone are the primary photo and videographers. We will share the team details for your event upon booking.
25. Do I need second photographer for my wedding?
we strongly recommend two shooters for any events more than 6 hours or 200 people or multiple locations.
26. Event day continuity plan:- Photographer(s) and videographer(s) travel to the client site on separate cars as a backup plan.
Please contact me with any additional questions you may have.